Medithera Ordering & Returns
ORDERING & PAYMENT
We don’t accept website orders from outside the US and Canada. For orders outside the US and Canada please call +1 877-354-7152 or send a request to firstname.lastname@example.org.
It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this website. By placing an order, you agree that the products ordered will be used only in a lawful manner.
We will automatically add sales tax to orders shipped to California and Maryland. While this website will calculate taxes (when applicable) within the United States, it will not calculate VAT or any international duties or taxes. You are responsible for all duties and taxes levied on these goods prior to your receipt of the shipment.
By placing an order, you authorize Health Energy Partners to charge the credit card / debit card you provided for your order. If your credit card is declined at the time you place your order, your order cannot be processed and you will be notified that your payment method has failed. Once your payment information is corrected, your order will be processed. If you have received an order without paying for it in full (e.g. your credit card was cancelled) Health Energy Partners reserves the right to pursue any/all collection efforts allowed under the law.
For orders paid by check, if your check payment has “bounced” or been declined by our Bank, you are liable for paying the Bank’s “Bounce Fee”, along with your order total before your order will be fulfilled.
Medithera products will be shipped via UPS Ground Service and require a signature upon delivery. Sales tax will be added for shipping addresses in the states of California and Maryland. Shipping and handling is $40.00 within the US and $100 within Canada. Shipping may require up to 5-10 business days for delivery. Orders cannot be shipped to a P.O. Box or an APO/FPO address.
International customers are responsible for all import duties and taxes levied on these goods prior to your receipt of the shipment. Allow up to 3 weeks for international delivery.
Signature is required on all deliveries. Shipping fees are non-refundable.
You have 60 days from the date you receive your system (based on UPS delivery confirmation) to return any item back to us for a refund. A restocking fee of 10% of the purchase price is applicable on all returned Medithera systems. If you are returning goods that are damaged or defective, or have removed the plastic protection cover from the mat and/or the pillow applicator, we will evaluate and determine refurbishment costs, which will not exceed the total purchase price of the goods. Shipping fees are non-refundable.
Medithera products have not been evaluated by the FDA. The Medithera is intended for the beneficial effects as set forth in the directions and instruction literature, but the Medithera is not sold as a cure for any disease. The Medithera is not a medical device and cannot be relied on to supply medical benefits and is not a substitute for proper medical care. You are advised to consult with your physician and health provider before utilizing the Medithera if you have any concerns about the Medithera affecting your health. You as the purchaser understand that you are assuming full responsibility for the safe and proper use of these devices and you will only use the Medithera in accordance with the instructions set forth in the directions which accompany the Medithera and appear in the informational instruction brochure and web page. Further, this will constitute an implied indemnity that you as the buyer of the Medithera agree to indemnity and hold harmless the supplier and manufacturer of the Medithera from any consumer claims against these products or their ultimate use.